Consumer, Shopper, Retail Expert
Consumer, Shopper, Retail Expert
It doesn’t appear to be a good time to be an established bricks and mortar supermarket or superstore retailer. Companies such as Tesco, who a few short years ago appeared to be eternal leaders in their field, now appear to be stumbling. The growth of online shopping, the rise of the convenience store, and in …
A New Year! 2015 was an ‘annus horribilis’ for many bricks and mortar retailers, large and small. What might 2016 hold for them? It appears Landor, the branding and design company, think that 2016 will see a resurgence in brick and mortar retail. But before you go off and buy shares in Tesco and Wal-Mart, …
If anyone was in any doubt that shopping is undergoing one of its biggest shifts since the invention of self-service, the unveiling of Amazon’s new offline store surely nails it. This store is evidence that shopping in the 21st century isn’t just about a move online. It is about shoppers finding that they have more …
In the past few months I’ve written a number of posts criticizing some of the largest retailers in the world for being slow to adapt to changing shopping habits. Shoppers are definitely changing, shopping trips are fragmenting, yet too many stores I visit look pretty much the same as they did ten years ago (perhaps …
Take a look at that! In-store bakery, gorgeous fruit and vegetables. Doesn’t that produce look good? Much better than shopping in one of those horrible discounters eh? Well, no. These images are all from those ‘horrible discounters’. The truth is that while major chain supermarkets are scurrying to compete on price, the discounters are quietly …
Aldi, and so-called hard discounters like them, are taking the world by storm. From their German heartland they are charging across the globe, taking significant share in neighboring markets such as the UK and Ireland, as well as challenging the long-standing grocery duopoly in Australia. Even the United States, which has withstood many retail invasions, …
With both manufacturers and retailers struggling to adjust their paradigms to adapt to a new world of empowered shoppers and broader competition, there is an opportunity for both parties to reassess and redefine the largely destructive relationships they have with each other and to create new terms of engagement. Last week I discussed what brand …
It appears that the time is right. Or at least, desperate times call for desperate measures. Some of the world’s biggest retailers are finding life a lot harder than before, and are finally being forced to reconsider the very heart of their business model. Brand marketers too, are finding it harder than ever to engage …
In (I would guess) around three months’ time, letters will start arriving in the mailboxes of grocery brand manufacturing companies across the land. Of course I can’t predict the exact wording, but perhaps they will be something like this: “Dear Supplier. Your brand is delisted. Thanks for all the support, especially the money and fees, …
Now we’re getting a taste of how much change Dave Lewis is planning to make at Tesco. The announcement that Tesco will cut 30% of its range is a welcome move and one which, if nothing else, signals that Mr. Lewis is not afraid of taking big decisions. Tesco’s range has ballooned in the last few years, …