Retail

Retail is arguably changing faster than ever before. Every market I visit is changing in many ways, and while each country is different, there are a number of unifying trends that are hitting almost everywhere. Yes, the balance between the trends might vary, but each of these is hitting pretty much everywhere to some degree. …

If you like retail, especially grocery, you are going to love this! If you have a passion for shopper marketing and shoppers in general, this is going to be fun! And if you work in consumer goods, in marketing, sales or trade marketing – check this out now. Because somewhere in this article is the …

The recent outbreak of Coronavirus is changing how people shop. Crazy queues outside hypermarkets and empty shelves stripped bare of toilet paper and pasta. A ten-day wait to get an online order delivered. Yes – things have definitely changed in the short-term. But how about in the longer term? One day things will ‘get back …

  It is clear that operators of physical grocery stores are recognizing that they are in the midst of a war. Supermarkets and hypermarkets used to be the lions of the grocery jungle, but convenience stores, discounters and of course e-commerce are stealing shoppers at an alarming rate. This isn’t the death of physical grocery …

I was recently invited to present at IIexAsia2018, the globally renowned event for showcasing technology and research innovation. My presentation looked at how technology was changing the way people shopped, how technology could be used in the future, as well as some concerns about how these changes might adversely affect brands. The presentation was well-received, …

Unlike many of my blogging peers, I don’t do a post full of predictions for the coming year. The reason is that next year will probably be rather similar to this year. Predictions blogs need to be exciting, so they often end up full of hyperbole about revolution and change. Much of which might happen …

In the battleground that is retail today, retailers are turning to new (and old) strategies to win. Private label has been around for decades, but in recent times, around the world, I’ve seen a significant rise in the use of private label as a key retail strategy (check out this recent article about Target as …

It is probably fair to say that many hypermarket and supermarket chains have been slow to respond to the threats posed by massive changes in shopping behavior and retail structure. Sure, many have launched an online offer. Many have responded to the profit hit by squeezing their supplier base too. They’ve doubled down on discounts. …

Tesco,  current market leader in the United Kingdom, has just launched a discounter chain called Jack’s. The launch was supported by a fanfare focused on Tesco’s promise that Tesco Jack’s would undercut the established discounters on price. I’m a little skeptical to be honest. Actually I’ll go further. I’m convinced that this isn’t about price …