Consumer, Shopper, Retail Expert
Consumer, Shopper, Retail Expert
I was inspired to write this by a recent quote from Stan Sthanunathan, senior VP-consumer and market insights at Unilever. Inside the article there was a lot of solid, sensible stuff. It was especially great to hear that Unilever is not resting on its laurels when it comes to finding new ways to create better …
With both manufacturers and retailers struggling to adjust their paradigms to adapt to a new world of empowered shoppers and broader competition, there is an opportunity for both parties to reassess and redefine the largely destructive relationships they have with each other and to create new terms of engagement. Last week I discussed what brand …
It appears that the time is right. Or at least, desperate times call for desperate measures. Some of the world’s biggest retailers are finding life a lot harder than before, and are finally being forced to reconsider the very heart of their business model. Brand marketers too, are finding it harder than ever to engage …
The consumer goods industry has been sleep-walking towards the edge of a cliff for some time. Too many brands and too many retailers have simply been too internally focused, or too comfortable with the cosy status quo to notice that the world around them is changing. Of those that have noticed, a few have begun …
In (I would guess) around three months’ time, letters will start arriving in the mailboxes of grocery brand manufacturing companies across the land. Of course I can’t predict the exact wording, but perhaps they will be something like this: “Dear Supplier. Your brand is delisted. Thanks for all the support, especially the money and fees, …
Now we’re getting a taste of how much change Dave Lewis is planning to make at Tesco. The announcement that Tesco will cut 30% of its range is a welcome move and one which, if nothing else, signals that Mr. Lewis is not afraid of taking big decisions. Tesco’s range has ballooned in the last few years, …
British Airways have drastically reduced the benefits of their loyalty scheme for most travelers. Under pressure Tesco are mooted to be considering ditching Dunnhumby, the operators of its famous Clubcard loyalty scheme. Both businesses are under pressure from low-cost competition. It appears big questions are being asked about the sense and value of these expensive …
2014 was not a good year for Tesco. After decades of fabulous results, awards and plaudits, it all came crashing down. Experts have pointed to Tesco’s many failings: ill-conceived oversees exploits and a high-handed approach to suppliers (not to mention some allegedly dodgy accounting). But the heart of Tesco’s problems lies in missing the biggest …
Convenience stores are growing fast across the globe. Despite the difficulties that many brick and mortar operators are having in the digital age, convenience stores are thriving. This fast growth is fabulous for convenience stores, but is seemingly a bit of a headache for manufacturers who have historically focused on supermarkets and hypermarkets. In my …
At a time when many industry commentators are predicting the demise of bricks and mortar stores, convenience stores are spreading across the globe. Even in markets such as Korea, where there is approximately one convenience store for every 2000 people thousands of new stores are being added every year. So while ‘big box’ retail struggles, and …